| Encumpus/Premier Knowledge Base |
| Encumpus Online |
| Admin Dashboard Security: Are there any restrictions to applying additional security? |
| Admin Dashboard Security: Do we have to make any changes to our website? |
| Admin Dashboard Security: Does it have to be set up or configured? |
| Admin Dashboard Security: Why does it work "backwards"? |
| Admin Dashboard Security: Will this affect how Page access is configured? |
| Events: Does a visitor have to sign up as a member first in order to register for an event? |
| Events: How do I cancel a registration? |
| Events: How do I register an attendee for an event? |
| Events: How do I register an attendee to an inactive event? |
| Events: How to set up an event for fast & smooth registration. |
| Memberships: What kind of membership reports are available? |
| Site Administration: How do I add an additional Admin user to the site? |
| Events: How can I see what classes or events I am registered for? |
| Events: Can I receive an e-mail notification when someone registers for an event? |
| Events: How can I sort my events that display in the Encumpus Catalog? |
| Events: How can I arrange the display of events in the Encumpus Catalog? |
| Events: Can I specify products to be offered with specific events? |
| General: How do different pricing levels work? |
| Memberships: How can I get a report of registrations on my site? |
| General: Can I see what admin entered a transaction for a member? |
| Memberships: Can I reset a member's password? |
| Events: Activation/Deactivation vs. Start/End Registration |
| Financials: How do I refund or adjust an invoice? |
| Encumpus Retail |
| Do I need to copy the configuration database to all of my machines? |
| Do I need to copy the PCE Libraries to all of my machines? |
| Does PCE support 3rd party libraries? |
| Does the system require a touch screen? |
| Does updating the screens on the server require a restart on the client side? |
| Error Message: Card Read Error. Trouble processing credit card transactions. |
| Error Message: No Internet Connection. |
| How many tasks can be assigned to a button? |
| Is the receipt customizable? |
| Troubleshooting: Blank screens |
| Troubleshooting: Drawer popping |
| Troubleshooting: Printing receipts |
| Troubleshooting: Screen is displaying error concerning reaching the database |
| What are button tasks? |
| What clerk ID's can I use for the demo database? |
| What is PCE? |
| What receipt printers are supported by Encumpus Retail? |
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